New support request

Support

1 Product Blend Bridge for MODO Cycles for MODO

2 Licence key, or the email you bought with

The key is on your Gumroad receipt and in your Gumroad library. If it isn't to hand, the email address you bought with works too.

3 Contact email (optional)

Where we should reply. Leave it empty to use the email on your purchase.

4 What is it? Something is broken A question Licence or download An idea

5 Did MODO crash or freeze, or was a file damaged or lost? Yes No

6 What happened, what you did, and what you expected

0 / 10,000 characters. Steps to reproduce it help most.

7 Support report (strongly suggested when something is broken)

In MODO: Help > Blend Bridge: Save Support Report (also at the end of the File menu's Blender Scene section).

In MODO: Help > Cycles for MODO: Save Support Report, in versions that have it. Without it, describe your GPU and driver above.

It's saved in Documents\RUMBUG Support as RUMBUG_support_…txt, and MODO's Event Log shows the full path. It holds versions, settings and logs, and no scene data. Please read it first. At most 2 MB.

8 Screenshots (optional)

PNG or JPEG, up to 5 files of 10 MB each.

9 Scene (optional)

A .blend, .lxo or .zip of at most 50 MB, only if it's needed to show the problem.

10 How your request and files are handled: privacy notice. An AI model helps sort requests and draft replies; a person reads and approves every reply, and scene files never go to any AI service.

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